Product Description
Ice Door Kit Specifications
This kit includes the ice door, support, spring and delay. The heater ribbon is no longer attached - the heater is no longer needed.
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Part Videos
Replacing your Whirlpool Refrigerator Ice Door Kit
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Door Sweating | Leaking | Door won’t open or close
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Maytag.
Part# W10823377 replaces these:
AP5985152, 2180205, 2180208, 2180223, 2205686, 2206423, 2304355, 4388659, 8201649, W10467899, W10823377VP
Customer Reviews
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Charles T - December 6, 2023
Verified Purchase
Replacement of Ice Door Kit
Part was precisely what was needed and I was able to install it myself and restore the appliance to full working condition.
Trevor W - September 29, 2021
Verified Purchase
Easier than expected
Fast service easy to instal good instruction
Steve C - August 15, 2021
Verified Purchase
Working well
Part delivered the day after ordering it. Relatively easy install.
Ken D - December 10, 2020
Verified Purchase
Ice door replacement kit
For what you get in this kit it is very expensive! Viewed your video for installation and one other on YouTube. Your video describes removing the heating element from the old ice door and having to pry the foam off the brand new ice door in order to install the element on the new door. In the other YouTube video it says the element is not required on the new ice door as the foam on the door is a material that will not stick or freeze up. This is some what confusing. I opted not to install the element but saved the element in case it was required. It has been about a month now since the ice door has been installed and it is operating well.
David G - October 18, 2020
Verified Purchase
Expensive for what it is
$100 for what you get seems really expensive but that's the cost. Found out I really didn't need the parts as the plastic piece these attach to was the broken part. Installed the new parts anyway. Made the wife happy.
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 35 reviews.
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Front Door Ice Wouldn't Work And Air Going Into Freezer
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Thanks
Other Parts Used:
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BILL from BATESVILLE, MS
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
492 of 597 people
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where ic e dispencer spring is held to door broke at mold
after ordering ice dispencer repair kit, and removing the outer parts found out that the problem was the ice dispencer door shell . this part is no longer available.It seems to me that if whirlpool wants to have return customers they have to stand behind the product. Well I made a L bracket and drilled a hole to to recieve the spring keeper and glued this to the housing and used a 3 1/12"finishing nail as the pin all works fine
Other Parts Used:
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helen j from murrells inlet, SC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
123 of 142 people
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Warm Air Getting Into Freezer
Patience is a virtue. The kit really works. 1st, lift the front plate of the ice dispencer by placing a flat head screw driver into the two slots at the bottom of the panel. When the panel is lifted up slightly at the bottom, push up on the panel to remove it. Careful not to break panel and the wires attached. Next, remove the wiring panel by removing the two screws on left and right sides. Then, unplug the old black ice cover from the wiring panel (this is the heating plug that you will nolonger need). Next, remove the parts and replace them with the parts in the kit, noting where each part comes from, etc. All parts in the kit are necessary and should be used. Some of the replacements need trial and error. Patience will be important. Also needed is a person that loves to solve problems, especially because the kit does not come with instructions. But the kit definitely works!
Other Parts Used:
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David from Chesterfield, MO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
109 of 132 people
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Ice door was broken
1) At bottom of ice maker trim there are two small slots at right and left ; use screw driver to pry away from door; lift trim upward away from door 2)using 1/4" nutdriver remove screws from 4 corners, 3) remove 2 screws from control panel 4) disconnect all wires/cables and set exterior panel aside. 5) locate 2" pin that runs through door spring and use needle nose pliers to remove round clip on left end of pin don't lose this clip 6) while pushing ice maker lever (where you would push with your glass) use needle nose to pull the long pin out to the right 7) Remove all remaining parts by hand (i.e. the pin, the dash pot and white lever and the ice door) 8)slide new control lever into slots on exterior side of the new door 9) -tricky part- using needle nose, push pin back through the right hinge point, the new lever, the new door, the new spring and the left hinge point (note the new door has no electric wire connector) 10) using the needle nose, carefully replace the little round clip on the left end of the metal pin. 11) reconnect all the wires (don't worry about the wire that had been connected to the door wire, just fold it aside) 12) replace two screws screws in control panel and four screws at corners of exterior panel 13) snap outer trim panel back in place.
Other Parts Used:
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Ray from San Antonio, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
46 of 54 people
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Door chute broken
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.
Other Parts Used:
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Dwight from Marietta, OK
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
34 of 45 people
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Ice Door would not close
I removed the Ice door front cover on freezer door. Found door pivot was broken. I installed door pivot bracket, and dashpot in kit. I used most of the kit to repair it. The door now works like new. Thanks for the right parts Frank
Other Parts Used:
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Frank from Sandy, UT
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
26 of 33 people
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ice distribution door broke
At their site was ordering each piece by # and cost and it was adding up to be costly. Went to partselect and was doing the same and up pops the ice door kit. Was a little wary because my original had a heater tape to it. Got the kit and installed not a problem at all. 100% satisfied would recommend to anyone.
Other Parts Used:
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David from Winston-Salem, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
23 of 28 people
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Ice dispenser freezing up, dispenser door not closing completely.
First off, if you have the stainless steel panel inserts on your refrigerator you'll need to remove those to do this repair. I kept looking for the access holes on the underside of the dispenser panel that you're supposed to insert a screwdriver into to pry it off. It wasn't until I removed the freezer door handle, slid the lower stainless panel insert out, and removed the rail just beneath the dispenser that I could see and access these holes. I also removed the upper stainless panel and rail just above the dispenser to allow enough movement get the dispenser cover off and out. The rest of the repair is pretty straightforward. The old ice door was beaten up and not closing completely, this was letting warm air into the freezer which was melting and re-freezing. This kit fixed the problem.
Other Parts Used:
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Robert from Valencia, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
22 of 26 people
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Ice door holder arm broken
The hardest part was getting the front cover plate off. I used two kitchen knifes one in each slot on the bottom of the plate and pried it off and unplug it. I removed one screw to release arm. I then used long nose pliers to remove the pin on door arm assemble. Then unplug door heater. New door has no heater. The heater had cooked the plastic arm, which caused the arm to fail. Then reassemble in reverse order.
Other Parts Used:
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Joseph S from Las Vegas, NV
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
20 of 26 people
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Ice make would not dispense out the front door.
Unpluged the unit and removed the front trim ring.
removed the old parts and installed the new parts.
in reverse order. it took about 12 hour but the dispenser to work but seems to work fine now.
removed the old parts and installed the new parts.
in reverse order. it took about 12 hour but the dispenser to work but seems to work fine now.
Other Parts Used:
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Hoyt A Sulvin Sr from Irwindale, CA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
20 of 57 people
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Questions and Answers
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Ann Collier
August 29, 2017
Where can I find the video showing how to replace this part- the ice door repair kit? I have the kit but need the instructions on how to replace it.
Hi Ann,
Thank you for the question, Please see below for a link to the video.
https://youtu.be/2UVP9vBbxGQ
Hope this helps!
32 people found this helpful.
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Bill
October 23, 2017
Trying to find the install video of the ice door kit part # w10823377
For model number KSRS25FGSS14
Hi Bill, Thank you for the question. Please see the link below for the link to the video. Good luck with the repair!
https://www.youtube.com/watch?v=2UVP9vBbxGQ
9 people found this helpful.
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Randall
March 1, 2019
Ice lever pops when pressed. Pull it out and it pops again. Sometimes it works.What part is needed?
For model number ED5LVAXVQ00
Hi Randall, thank you for your question. You may have to replace your door kit or the ice lever itself however I would suggest you take a look at the parts to determine which one is broken on your appliance. Good luck with your repair.
5 people found this helpful.
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Doreen
June 10, 2019
My ice maker works well making ice, i just cant get it to come down thru the dispenser. When we removed the ice basket one of the long parts broke off, still have a spring that we can put it back together but unable to get the blue button to work to help with removal of the ice basket. Not sure what i need to get this fixed.
For model number ED5PBAXV700
Hello Doreen, thank you for your question. Sometimes the blue button will get water and ice inside and won't press in enough to release the ice bucket. We would recommend using a hair dryer to warm up the ice bucket so that it can be removed for inspection. Once that is removed you will want to check the ice bucket for broken parts as well as where the bucket slides down into. Sometimes, the shaft, and coupling sleeve will break and need to be replaced. I hope this helps!
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KEVIN KAZER
June 19, 2019
Hi i just need a delay(the black cylinder) in ice dispenser.Can i have only that or i have to buy hole package?
For model number KSRP25FTSSOO
Hello Kevin, thank you for your question. It is only sold in this Ice Door Kit part PS11723180 for your model.
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Lorie
December 8, 2017
Refrigerator only disbursed crushed ice and not cube ice. What do i need to repair this. Thank you
For model number KSCS25INSS00
Hi Lorie,
Thank you of your question. It is likely that your dispenser control board may be the issue. I hope that helps. Good luck with your repair.
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Robert Bennett
February 11, 2020
The water dispenser on the refrigerator begin to drip and would not stop. I turned off the water supply. What part is malfunctioning?
For model number SS25AFXLQ01
Hello Robert, thank you for your question. That problem is most likely caused by the water valve sticking open. We would recommend replacing the water inlet valve first, which is PartSelect Number: PS3497634. If that does not fix the issue, the problem could be with the dispenser tube which is Part #: PS886371 or the micro switch which is Part #: PS11738948. Good luck with your repair.
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John
February 15, 2019
The light bulb in the ice dispenser door is burned out and i cannot seem to find the right bulb to replace it with. Can you furnish me with it?
For model number GSE25ESHCSS
Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: PS1155189. Hope this helps, good luck with this repair!
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Scott
March 17, 2020
In the ice door replacement kit, it says heater is no longer needed so it does not include the heater strip. In the attached video it shows using the existing heater strip. Which requires you to peel back factory set gasket in order to install. So my question is....is the heater not needed or is it needed? if needed, why wouldn’t the kit include it. if not needed, why does the video show re-installing it. please advise
For model number KSRB25FKSS04
Hello Scott, thank you for your question. The heater ribbon is no longer needed and therefore will not be included with this part. If you can remove the old heater and install it into the new part that is fine, however due to the improved foam design it is not required. I hope this helps.
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Stanley
July 9, 2019
How do you clean ice flapper door ?
For model number RS25AGXNQ02
Hello Stanley, Thank you for the question. I suggest watching the video to see how to uninstall the door. Once removed you can clean it with mild soap and reinstall. Hope this helps!
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11723180
Manufacturer Part Number: W10823377
Manufacturer Part Number: W10823377
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