Primary Water Valve
$212.37
In Stock
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PartSelect Number
PS11738512
Manufacturer Part Number
WP12544002
Manufactured by
Whirlpool
Product Description
Primary Water Valve Specifications
The water inlet valve is a solenoid-operated switch that, when activated, releases water from the supply line to the water valve and into the compact icemaker mold.
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Troubleshooting
This part fixes the following symptoms:
Leaking | Ice maker not making ice | Not dispensing water
This part works with the following products:
Refrigerator.
This part works with the following products:
Amana, Kenmore, Maytag, KitchenAid.
Part# WP12544002 replaces these:
AP6005463, 12544002, 8171096
Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 4 reviews.
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Original parts had cracked due to cold weather
Original parts froze when the fridge was stored in the garage, so when we brought it in and hooked up the water supply we discovered the cracks.
I used a wrench to remove the back lower cover of the fridge. attached to that cover were both the parts I needed to replace. I removed one nut each per part so they were free of the back cover. Once free I unhooked the two electrical plugs per part and reattached the new part so as not to confuse the positions of the wiring. Then I did the same thing with the two hoses attached to each part, swapping old part for new. Once connected, I reattached the new parts to the back cover and replaced the back cover to the fridge. Connected the water line and tried the ice maker and water source on the door. I didn't realize it, but the filter, located in the refrigerator side of the unit had also frozen and cracked, so I had water now pouring from the fridge! Replaced that filter, cleaned up the water and everything is working great!
800 number customer service person Kim originally helped me locate the correct parts via schematic diagram, as no part numbers were visible on my broken parts. She was incredibly helpful and got the correct parts on her first guess ( she told me it was a guess but she was right on the money).
I used a wrench to remove the back lower cover of the fridge. attached to that cover were both the parts I needed to replace. I removed one nut each per part so they were free of the back cover. Once free I unhooked the two electrical plugs per part and reattached the new part so as not to confuse the positions of the wiring. Then I did the same thing with the two hoses attached to each part, swapping old part for new. Once connected, I reattached the new parts to the back cover and replaced the back cover to the fridge. Connected the water line and tried the ice maker and water source on the door. I didn't realize it, but the filter, located in the refrigerator side of the unit had also frozen and cracked, so I had water now pouring from the fridge! Replaced that filter, cleaned up the water and everything is working great!
800 number customer service person Kim originally helped me locate the correct parts via schematic diagram, as no part numbers were visible on my broken parts. She was incredibly helpful and got the correct parts on her first guess ( she told me it was a guess but she was right on the money).
Other Parts Used:
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Brian from University City, MO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench set
34 of 45 people
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no water pressure, and very little volume of water
First I removed the existing copper ice maker line and then installed a plastic line. I then tried the appliance, with no change. I then removed and replace the primary water valve and then tested that as well. There was no change in the outcome. So I removed and replaced the secondary water valve and tested that as well and I noticed a significant change in water pressure, and in volume.
Other Parts Used:
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Robert C. from Milford, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Wrench (Adjustable)
10 of 18 people
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Leaking valve
The hardest part was to pull the refrigerator out. You Shut off the water line power and then take out the panel. Disconnect the water line and isolate and remove the part. and I have replaced these parts multiple times and it is very easy and a lot less expensive then a new fridge.
Other Parts Used:
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Brett from NEWTON, MA
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set, Wrench (Adjustable)
2 of 2 people
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Cracked Water Valves
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John from Charlottesville, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench (Adjustable)
2 of 7 people
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Questions and Answers
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Bill
March 8, 2018
Water dispenser is getting water but ice maker not making ice. It had been off for sometime and when turned back on made about 1 storage tray of ice and then quit? No water in the ice molds.
For model number ARB9058CW
Hi Bill,
Thank you for your question. Well there are a few parts that you can check. I would suggest checking your water inlet valve first. The valve has two solenoids, one for the ice and one for the water dispenser. Even if the water solenoid is working the ice maker solenoid may not be. If your water valve is fine then it might be your ice maker itself that is the issue. I hope that helps. Good luck with your repair.
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Brandie
January 30, 2019
My icemaker is not making ice. The drinking water from the refrigerator is working but no water to the ice maker. I replaced the ice maker itself and checked with multimeter. Do i need to replace the primary or secondary water inlet?
For model number 59673503201
Hi Brandie,
Thank you for your question. If the ice maker is not making ice and you have already replaced it, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the water filter, the water fill cup and bearing, the ice maker shut off arm, the water inlet valves and the water tubes. I hope this helps. Thank you and have a great day!
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Jim
March 3, 2018
My ice maker is over filling and causing the ice in the bin to clump under the filler end of the ice maker. What do I need to do to correct the problem?
For model number ARB2557CSR
Hello Jim,
Thanks for your question. Test the water inlet valve with a multimeter and replace it if it shows no continuity. Test the ice maker as well and check if the ice maker shut-off arm is functioning properly.
I hope this helps.
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Larry
January 27, 2020
Water leaks into the refrig. The water dispenser leaks slowly and sometime stops. But using the water dispenser it starts leaking again. ???what can be done to stop the leak
For model number ARB2557CSL
Hi Larry. It could be a faulty water valve you may need to replace it. Thank you for your question and good luck with your repair.
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Doyle
February 19, 2020
What part do i replace for water spraying inside the freezer? Chipped ice from the nozzle feeding the ice maker and worked for 1/2 day.
For model number ARS8265BW
Hello, Thank you for your question. If there is water coming into your freezer from your dispenser you are going to want to look into the fill cup-PartSelect Number: PS11743318, and the hoses. We hope this helps, good luck with this repair.
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John
December 14, 2022
No water in ice maker but water in dispenser. Replaced ice maker and filter. Should I now replace primary or secondary water inlet valve?
For model number Kenmore elite 59673502200
Hi John, thank you for reaching out. We suggest that you replace the primary water inlet valve, part number PS11738512, as it is responsible for the flow of water from the water supply line to reach the ice maker. If you require assistance to place an order, please contact customer service. We hope that helps!
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Mike
August 11, 2023
Water is leaking by the ice cube mold into the ice holder
For model number DRS2660BW
Hello Mike, thank you for the great question. Based on our understanding of the issue, we would suggest you replace the water fill cup. If the fill cup appear misaligned, water is going to spill out and miss the ice cube mold. The compatible water fill cup for your model is part number PS11743318. Let us know if you have further questions!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11738512
Manufacturer Part Number: WP12544002
Manufacturer Part Number: WP12544002
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