Part Location Diagram of WP2163835 Whirlpool Crisper Drawer Rail
See part 4 in the diagram
Replacing your Whirlpool Refrigerator Crisper Drawer Rail
( Grid squares measure 1x1 inch )
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Crisper Drawer Rail

 Fits your RT18AKXKQ09!
★★★★★
★★★★★
15 Reviews
$33.28
  In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

 Fits your RT18AKXKQ09!
PartSelect Number PS11738956
Manufacturer Part Number WP2163835
Manufactured by Whirlpool
Product Description

Crisper Drawer Rail Specifications

This part goes in the center of the crisper shelf and acts as a support.
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Part Videos

Replacing your Whirlpool Refrigerator Crisper Drawer Rail

Replacing your Whirlpool Refrigerator Crisper Drawer Rail
Troubleshooting
This part fixes the following symptoms:
Door won’t open or close
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, Roper, Estate.
Part# WP2163835 replaces these:
AP6005894, 2163835
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Customer Reviews
Average Rating:
★★★★★
★★★★★
15 Reviews
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Customer Repair Stories
 Average Repair Rating: 4.7 / 5.0, 10 reviews. What's this?
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Missing center track for crisper drawers
Remove the glass shelf and the support frame. Bend the front clip on the track back far enough to fit into slot on frame. Insert the back end of the track into the opening at the back of the frame. Press the front end of the track into the retainer slot in the frame. Reinstall the frame and glass shelf. Done.
Other Parts Used:
Meat Pan
  • JR from Portland, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
54 of 57 people found this instruction helpful.
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We broke the rail. :(
We decided to use our crisper drawers to store sodas. Duh..bad plan. The rail that holds the drawers up cracked in half. So we just had the drawers sitting on the bottom of the fridge. So, I got the new rail THE DAY AFTER I ORDER IT! I just recycled the old one, and slid the new one in. Presto. Perfect fit. Actually, better then perfect. There must have been a defect with my old one, because the new one actually SNAPPED into place, instead if just sitting in the frame. So..I am really pleased.
Other Parts Used:
  • heather from union bridge, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
17 of 19 people found this instruction helpful.
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Broken shelf support
snapped in. The best part was the ease that i identified the part due to your website.
Other Parts Used:
  • Arthur from West Chicago, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 10 people found this instruction helpful.
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broken track for veg. trays on 10 year old refrigerator
Slipped track into grooves, and wha-la!! Easy fix, quick order turn-around, part realidy available for a ten year old appliance. Overall, could not have been a better experience.
Other Parts Used:
  • Kenneth E from Andover, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 6 people found this instruction helpful.
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Crisper Drawer Rail Broken
Removed crisper drawers removed glass shelf installed Rail.
Replaced glass shelf then installed crisper drawers.
Other Parts Used:
  • Tom from DESTIN, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
4 of 4 people found this instruction helpful.
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Broken crisper drawer rail
Ordered it, received it in due time and it was very easy to replace. As of right now I'm very pleased. Thanks
Other Parts Used:
  • David from TEMPLE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Broken track replacement
The majority of the repair time was spent moving the items in the refrigerator off the glass top under which the track was to be placed. After that, the track was a cinch to put in its place (it's pretty idiot-proof). Perhaps the track wouldn't need replacement if it were made of something stronger than plastic, but I felt pretty handy doing this for my wife, and she's glad to have the hydrator drawers back in proper operation.
Other Parts Used:
  • William from Crookston, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Crisper drawer rail broken at one end
The rail just snapped into place with a light pressure. I worried it would require manipulation or heavy pressure and I would break the end while installing it.
Other Parts Used:
  • MARTY from GREAT FALLS, MT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
2 of 2 people found this instruction helpful.
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latch end of track broke when too full jammed drawer was forced
PartsSelect diagrams at their website made it easy to find and order the right part at a reasonable price. I removed the lower glass shelf and frame that supports it. I removed broken track and slipped in the new track and snapped it in place with the orifice at the rear of the track over small peg in the back of the frame. If I had called a regular refrigerator repair man, i'll bet this job would have cost me at least 70 or 80 dollars,
Other Parts Used:
  • H. James from Bella Vista, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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The track that held up the drawers broke
I removed the food off the glass shelf. I removed the drawer and lifted out the frame that holds the glass shelf. I removed the glass and the broker track and put in the new track. I put the glass back in then put it into the refrigerator.
Other Parts Used:
  • Harriet from Minnetonka, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

7 questions answered by our experts.
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Ray
September 27, 2017
Is this rail for both drawers or do i need one for each drawer?
For model number ET8CHKXKT02
PartSelect logo
Hi Ray, Thank you for your question. This would be the center rail for both of your drawers. Good luck with your repair.

11 people found this helpful.

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Paul
August 8, 2018
Please explain crisper's humidity levels. In other words "why should i set it on high or low"? Are there vegetables that need different humidity levels?
For model number 106 9759715
PartSelect logo
Hi Paul, Thank you for your question. On the high setting, the slot is completely closed and prevents any air from circulating throughout the crisper drawer providing a higher humidity inside the drawer. Leafy green vegetables should be kept under high humidity. The low setting allows air to circulate through the drawer keeping moisture levels down. So, any vegetables or fruits that do not require low humidity should be placed on the low setting. I hope this helps. Thank you and have a great day!

3 people found this helpful.

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Lovey
June 26, 2019
Will this crisper rail work with my Whirlpool frig? Crisper rail is broken.
For model number GR9SHK/GR9SHM
PartSelect logo
Hello Lovey, thank you for writing. The model number you provided is partial with multiple variations using some different parts. We will need the rest of the model number to look into this. The missing information is at least five more characters at the end of either GR9SHK or GR9SHM. We look forward to hearing back from you.

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Marty
July 31, 2019
Will the crisper rail part # ps113789856 fit my Whirlpool refrigerator (model # above)? The model # does not come up with a match & i suspect it is because the refrigerator was purchased in 2006.
For model number GR9FHKXPQ01
PartSelect logo
Hi Marty, thank you for your question. It is a Q01 at the end of your model number, not a 001. Yes, this is the part that you are looking for according to your manufacturer and the model number provided. I hope that helps. Good luck with your repair.

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Edgar
July 23, 2021
Im looking for parts 19 and 24 from the diagram above. What are the of the name for the parts and their part numbers?
For model number 106.64934400
PartSelect logo
Hi Edgar, Thank you for your question. These 2 parts are referred to as crisper drawers. The part number listed under your model number for the right side crisper drawer is PS11731329 and the part number for the left side crisper drawer is PS11731260. If you would like to place an order for them, you may order them either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

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Related Parts:
Gwen
October 21, 2022
Our Kenmore fridge is missing the center piece that holds the crispers in place. Do you have the replacement part?
For model number 596-69332010
PartSelect logo
Hello Gwen, thank you for your question. The Center Rail is part PS11757048. Good luck and have a wonderful day.

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Pranay
May 28, 2023
Will it work for this model?
For model number KRFF302ESS01
PartSelect logo
Hello Pranay, thank you for your question. No. The correct center rail is part PS11757048. Thank you and have a great day.

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Related Parts:
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11738956
Manufacturer Part Number: WP2163835
Brand
Model Number
Description
Kenmore
10660832100
Refrigerator
Kenmore
10660832101
Refrigerator
Kenmore
10660832102
Refrigerator
Kenmore
10660834100
Refrigerator
Kenmore
10660834101
Refrigerator
Kenmore
10660834102
Refrigerator
Kenmore
10660842100
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Kenmore
10660842101
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Kenmore
10660842102
Refrigerator
Kenmore
10660844100
Refrigerator
Kenmore
10660844101
Refrigerator
Kenmore
10660844102
Refrigerator
Kenmore
10660852990
Refrigerator
Kenmore
10660852991
Refrigerator
Kenmore
10660854991
Refrigerator
Kenmore
10660857990
Refrigerator
Kenmore
10660862990
Refrigerator
Kenmore
10660862991
Refrigerator
Kenmore
10660864991
Refrigerator
Kenmore
10660867990
Refrigerator
Kenmore
10660872990
Refrigerator
Kenmore
10660872991
Refrigerator
Kenmore
10660874991
Refrigerator
Kenmore
10660877990
Refrigerator
Kenmore
10660962990
Refrigerator
Kenmore
10660962991
Refrigerator
Kenmore
10660964991
Refrigerator
Kenmore
10660967990
Refrigerator
Kenmore
10660972990
Refrigerator
Kenmore
10660972991
Refrigerator
Customer Service Representative

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