Product Description
Ice Guide Specifications
This ice guide is located in the freezer door.Turn off the ice dispenser before replacing this part.
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Part Videos
Replacing your Whirlpool Refrigerator Ice Guide
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker dispenses too much ice | Leaking | Door Sweating
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Estate.
Part# WP2180224 replaces these:
AP6005964, 2180224, WP2180224VP
Customer Reviews
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Barbara O - August 26, 2022
Verified Purchase
Hmm broken in less than two months!
What can I say, it’s brittle plastic and it’s broken this is the second one and the first one lasted 10 years. Darn
October 24, 2022
Thank you for your review. We're sorry to hear that happened, we will be in touch soon to help fix this issue.
Marielle B - October 18, 2020
Verified Purchase
Just right
Fit perfectly.
Graham E - April 24, 2020
Verified Purchase
Fixed my problem
It was easy to install and it immediately fixed my ice maker problem
Hwan J - April 14, 2020
Verified Purchase
Doesn't fit
Doesn't fit the fridge that was on the list.
Jae J - March 31, 2020
Verified Purchase
Awesome
Perfect
Anne W - October 12, 2019
Verified Purchase
Exactly what I ordered
Easy to repair
COLIN C - October 29, 2018
Verified Purchase
Excellent part, worked just like was supposed.
The part arrived within days of being ordered. I installed quickly and is working well. Thanks
Diana F - October 26, 2018
Verified Purchase
Good service.
The part arrived quickly and the instruction video was very helpful. I installed it myself in record time. Thanks.
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Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 48 reviews.
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External Ice Guide Broke a Tooth and Fell Off
We waited two years to do this because we didn't want to hassle with a repair man to come out and charge us arm+leg for something so simple. Finally we searched and found the part on line. It came two days FASTER than promised. Kudos to Part Select.
Snapping it on was a breeze, although you do have to apply more pressure than feels comfortable with plastic clips. We can know get ice out of the external door system again.
Snapping it on was a breeze, although you do have to apply more pressure than feels comfortable with plastic clips. We can know get ice out of the external door system again.
Other Parts Used:
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Tracy from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
170 of 186 people
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Replacing still working but old and stained levers
The overflow grille was no problem. It just slides out. To get to the levers, you need to remove the front cover trim. Pay attention to where everything is before you remove parts and how the wiring is set up (over or under parts). There are two slots below the trim, use your blade screw driver and pop the trim. You'll notice that the 4 buttons for ice (crush - cube) and the light (off-on) are on that panel. I don't recall well, but I believe two screws (one at each side) hold that part in place. Once loose, I flipped it up, disconnected the white multi- wire quick connector and used duck tape to tape the panel to the door and keep it out of the way. Another screw keeps the levers in their place, with a metal element. Remove it and the levers will come out. The ice guide just snaps out from two sides and a middle plastic hook of the ice dispenser lever. Replace everything in reverse order. That's about what I remember. Hope it helps.
Other Parts Used:
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Mario from Oklahoma City, OK
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
55 of 73 people
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Ice was being made, but wouldn't drop
My icemaker wouldn’t pop out the ice. I bought a used fridge from 2nd Time Around in Russellville AR which was the most horrible customer service experience of my life. They were supposed to have a 60 day warranty but didn’t follow through. After months of begging them, and knowing what part I needed, I just ordered it myself. It was so easy and quick and fixed my issue my husband said we should have done that months ago and avoided the hassle. It was worth the money to have the peace of mind. Now everything is perfect! All we had to do was remove the icemaker, take off the side with a screwdriver, replace the part and slide it back in. We had ice in hours! Shipping was quick (a couple days) the part was 30 dollars cheaper than other places I checked. We love it!
Other Parts Used:
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Brandie from Dover, AR
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
39 of 51 people
found this instruction helpful.
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Ice guide broken, filter needs changing
This was a very easy repair. The ice guide has 3 pegs that just clicked into the opening to position it. The ice and water filter was easy as well. I turned the water off because I was not sure if the water would leak when I removed it.
One thing is to make sure you run the water for a while after installation to recharge the water line and to get all air out of the line, and to run the filter.
One thing is to make sure you run the water for a while after installation to recharge the water line and to get all air out of the line, and to run the filter.
Other Parts Used:
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Rowan from Miramar, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
21 of 639 people
found this instruction helpful.
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Water and Ice dispenser discolored
I replaced these parts mainly for aesthetic reasons and to prepare our home for a rental. I was very impressed with PartSelect's customer service and delivery. The part literally arrived the next day. Will definitely do business with them again.
Other Parts Used:
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Diana from GILBERT, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Wrench set
16 of 20 people
found this instruction helpful.
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plastic ice cube guide installed
Mine is a simple tale of the missing ice cube dispensor guide. When we moved, the guide was missing so when I built our new home with a kitchen in the basement I wanted to hook up the ice dispensor but when I did, the ice cubes always fell off to one side. I decided to order the misssing part on-line. I ordered it paid for it and then received it the next day-wonderful. Within ten minutes, I was ready to go. Thanks for great service. Rick Davis, Bloomington, IL.
Other Parts Used:
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Richard from Bloomington, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
15 of 18 people
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Ice bin drum blades broke into pieces wouldn't despense ice.
After removing a few screws to get to the drum my husband had it back to working like a charm.This part seems to be better made than the original part in the refrigerator.
Other Parts Used:
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Becky from Hamlet, NC
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
14 of 16 people
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leaking water dispenser
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roxana from dinuba, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
12 of 19 people
found this instruction helpful.
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water and ice dispensers were old with hard water
Some screw not easily accessible. I broke the ice dispenser mechanism but could glue it back so everything fine for now.
Other Parts Used:
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Serge from San Jose, CA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
12 of 26 people
found this instruction helpful.
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Crisper drawer was broken. Other parts were stained due to hard water.
All the parts were easy to find on the website and they arrived within a few days.
Only needed a screw driver to remove the old water arm dispenser and to install the new one.
The drawer, the ice guide and the grille/tray all snapped in place.
Only needed a screw driver to remove the old water arm dispenser and to install the new one.
The drawer, the ice guide and the grille/tray all snapped in place.
Other Parts Used:
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James from El Paso, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
11 of 18 people
found this instruction helpful.
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Questions and Answers
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Grace
August 10, 2017
How to install ice chute
For model number Gd5rhaxs01
Hi Grace,
Thank you for your inquiry. There is an installation video underneath this part information. It will tell you how to install this part. Good luck!
18 people found this helpful.
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George
October 30, 2017
My ice shute is broken from the connectors on the inside of the refrigerator, how can i repair it and what parts do i need to order. Thanks.
For model number ED22TQXFW00
Hi George,
Thank you for your question. Here is a video on how to replace this part: https://youtu.be/2ncgPH1bq7s . This would be the part that you are looking for. Good luck with your repair.
5 people found this helpful.
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Rhonda
February 27, 2018
My ice maker keep freezing up & won’t let the ice come out of the door. Think that the flap is missing can i purchase on?
For model number ED22TQXFW00
Hello Rhonda, thank you for your question. The ice door kit is part number W10823377. In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. Please enter the part number into the site for current price and availability. Good luck with your repair!
4 people found this helpful.
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Ron
July 22, 2019
Ice maker door will not close, should i buy just the door (wp2180224) or but the replacement kit (w10823377) that includes the door, spring, and plunger?
For model number EDLHAXW000
Hello Ron, thank you for your question. It is recommended to replace the replacement kit part number w10823377. I hope this helps!
3 people found this helpful.
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Sal
January 7, 2019
Dont get water at water tray
Hello Sal, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
1 person found this helpful.
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Sal
January 7, 2019
Ice maker dose not get water to water tray
For model number ksrs25ftbt00
Hello Sal, thank you for your question. If the icemaker is not getting water to it, the first part to check are the water lines from the valve to the icemaker and the water valve itself, PartSelect Number: PS11749231. Here is a link that will tell you how to test that part.
https://www.partselect.com/Refrigerator+test-water-valve+repair.htm.
If the valve is fine, we would recommend replacing the ice maker motor module part number PartSelect Number PS2341896. I hope this helps!
1 person found this helpful.
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Louis
July 25, 2021
How to fix ice dispenser. No problem making ice but will not give ice from dispenser.
For model number 106.55522400
Hello Louis, Thank you for the question. Is the Ice Maker is making ice and the Ice Bucket is turning to dispense but the ice is not making it through the Dispenser, we suggest checking the Ice Door Kit to see if it is stuck closed and not opening to allow the ice to dispense. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11739026
Manufacturer Part Number: WP2180224
Manufacturer Part Number: WP2180224
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