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Sivakaran
April 3, 2024
Thank you for taking my question,
My refrigerator is starting up as soon as stops, some time it is running 2 or 3 seconds or sometimes little longer, but as soon as stops, it starts right away within a second. It is happening more than two weeks. Cooling, water dispensing, ice or freezer have no any problem.
Please give me a suggestion.
thank you.
For model number KSCS23FTMS02
Hello Sivakaran, thank you for reaching out to PartSelect Canada. Based on our understanding of the issue, first make sure condenser coils are not dirty. If this does not help, we would suggest you checking the defrost thermostat, part number PS11750673. Good luck with this repair!
Water dispenser would work, then start shutting off after about 3 seconds. This was sporadic. I could wiggle the rubber pad and it would start working again. Ordered tub wear padsPs1560387. Installed but now the water dispenser does not work at all. Screen just show “cubed” and won’t dispense water. It does however dispense ice.
For model number KSSC48QVS00
Hi Sandra, thank you for the question. Based on the description you have provided, the issue could be with the dispenser control board, part number PS11740442. You may need to replace it to fix the issue. We hope this solves your problem!
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Stephanie
September 29, 2021
Our KitchenAid refrigerator ice/water dispenser starts beeping intermittently & then continuously and the light flickers during these “spasms”. Also, it is not registering that the water filter has been replaced. Not sure what part needs to be replaced
For model number KBSD618ESS01
Hi Stephanie,
Thank you for your question. Try resetting the refrigerator by cutting power to it for approximately 30-45 minutes and then plugging it back in. If this does not resolve the issue, the electronic control board will need to be replaced. The part number listed under your model number for the electronic control board is PS11740442. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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Johnell
October 6, 2021
Compressor wont come on roe does condenser fan
For model number KSRS25FTMS01
Hello Johnell, Thank you for the question. We suggest testing the Capacitor and the Compressor Start Relay on the Compressor. The start relay boosts the compressor, and then shuts off as soon as the motor gets up to speed. The Capacitor provides the voltage or energy current required to start the compressor and keep it running. We hope this helps!
My ice maker will not dispense the ice. I replaced the auger motor and that did not help. When the dispenser paddle is depressed, the dispenser door opens, but the auger motor will not operate. Could this be a problem with the circuit board even though the door opens/closes indicating the paddle switch is making some contact?Circuit board part number wpl-wp2321746?? is that correct?
For model number KBSD602ESS00
Hi Don, it is more likely to be the emitter and receiving board part W10757851. The only way to know for sure is to test with a multi-meter. Thank you for your question and good luck with your repair!
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Johnell
October 7, 2021
No power to compressor nor condenser fan motor
Hello Johnell, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you!
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V
January 10, 2023
Ice chute door sometimes doesn’t open when dispensing ice. Ice backs-up in chute. When it does open it shuts normally.
For model number KSSO-48QTX04
Hi V,
Thank you for your question. If your ice dispenser is not dispensing ice, there are some parts that you will need to check to see which one is causing the issue. You will need to check the ice container, the tub wear pads, and the dispenser control board. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
I replaced pressure pads. This made difference. Water is fine now, but ice chute cover does not open always. Ice starts coming, but then it hits the flap. If I manually pull it, bunch of ice comes out. I replaced motor assembly and flap and it is the same. What is weird it works, then it does not, then it does. I can hear the motor trying each time, so it is getting some juice. Do I need to replace a board? It is an expensive test
For model number KSSO48QTX03
Hi Peter, thank you for your inquiry. Based on the description, we would recommend checking the dispenser's chute door for any damage. If that is not the case, then you may have a faulty ice level control board, part number PS16875489. It prevents the ice maker from ejecting ice when you open the freezer door. You may need to replace the board to fix the issue. We hope this helps, good luck with this repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11740442
Manufacturer Part Number: WP2321746
