Part Location Diagram of WP2321746 Whirlpool Electronic Control Board
See part 16 in the diagram
( Grid squares measure 1x1 inch )
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Electronic Control Board

$349.97
  On Order
PartSelect Number PS11740442
Manufacturer Part Number WP2321746
Manufactured by Whirlpool
Troubleshooting
This part works with the following products:
Refrigerator.
This part works with the following products:
KitchenAid, Jenn-Air, Whirlpool, Dacor.
Part# WP2321746 replaces these:
AP6007328, 2252176, 2304140, 2321746
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Questions and Answers

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8 questions answered by our experts.
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Sivakaran
April 3, 2024
Thank you for taking my question, My refrigerator is starting up as soon as stops, some time it is running 2 or 3 seconds or sometimes little longer, but as soon as stops, it starts right away within a second. It is happening more than two weeks. Cooling, water dispensing, ice or freezer have no any problem. Please give me a suggestion. thank you.
For model number KSCS23FTMS02
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Hello Sivakaran, thank you for reaching out to PartSelect Canada. Based on our understanding of the issue, first make sure condenser coils are not dirty. If this does not help, we would suggest you checking the defrost thermostat, part number PS11750673. Good luck with this repair!

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Sandra
March 30, 2024
Water dispenser would work, then start shutting off after about 3 seconds. This was sporadic. I could wiggle the rubber pad and it would start working again. Ordered tub wear padsPs1560387. Installed but now the water dispenser does not work at all. Screen just show “cubed” and won’t dispense water. It does however dispense ice.
For model number KSSC48QVS00
PartSelect logo
Hi Sandra, thank you for the question. Based on the description you have provided, the issue could be with the dispenser control board, part number PS11740442. You may need to replace it to fix the issue. We hope this solves your problem!

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Stephanie
September 29, 2021
Our KitchenAid refrigerator ice/water dispenser starts beeping intermittently & then continuously and the light flickers during these “spasms”. Also, it is not registering that the water filter has been replaced. Not sure what part needs to be replaced
For model number KBSD618ESS01
PartSelect logo
Hi Stephanie, Thank you for your question. Try resetting the refrigerator by cutting power to it for approximately 30-45 minutes and then plugging it back in. If this does not resolve the issue, the electronic control board will need to be replaced. The part number listed under your model number for the electronic control board is PS11740442. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

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Johnell
October 6, 2021
Compressor wont come on roe does condenser fan
For model number KSRS25FTMS01
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Hello Johnell, Thank you for the question. We suggest testing the Capacitor and the Compressor Start Relay on the Compressor. The start relay boosts the compressor, and then shuts off as soon as the motor gets up to speed. The Capacitor provides the voltage or energy current required to start the compressor and keep it running. We hope this helps!

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DON
September 20, 2019
My ice maker will not dispense the ice. I replaced the auger motor and that did not help. When the dispenser paddle is depressed, the dispenser door opens, but the auger motor will not operate. Could this be a problem with the circuit board even though the door opens/closes indicating the paddle switch is making some contact?Circuit board part number wpl-wp2321746?? is that correct?
For model number KBSD602ESS00
PartSelect logo
Hi Don, it is more likely to be the emitter and receiving board part W10757851. The only way to know for sure is to test with a multi-meter. Thank you for your question and good luck with your repair!

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Johnell
October 7, 2021
No power to compressor nor condenser fan motor
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Hello Johnell, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you!

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V
January 10, 2023
Ice chute door sometimes doesn’t open when dispensing ice. Ice backs-up in chute. When it does open it shuts normally.
For model number KSSO-48QTX04
PartSelect logo
Hi V, Thank you for your question. If your ice dispenser is not dispensing ice, there are some parts that you will need to check to see which one is causing the issue. You will need to check the ice container, the tub wear pads, and the dispenser control board. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!

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Peter
January 12, 2024
I replaced pressure pads. This made difference. Water is fine now, but ice chute cover does not open always. Ice starts coming, but then it hits the flap. If I manually pull it, bunch of ice comes out. I replaced motor assembly and flap and it is the same. What is weird it works, then it does not, then it does. I can hear the motor trying each time, so it is getting some juice. Do I need to replace a board? It is an expensive test
For model number KSSO48QTX03
PartSelect logo
Hi Peter, thank you for your inquiry. Based on the description, we would recommend checking the dispenser's chute door for any damage. If that is not the case, then you may have a faulty ice level control board, part number PS16875489. It prevents the ice maker from ejecting ice when you open the freezer door. You may need to replace the board to fix the issue. We hope this helps, good luck with this repair!

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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11740442
Manufacturer Part Number: WP2321746
Brand
Model Number
Description
Dacor
DYF42BIWS00
Refrigerator - REFRIGERATOR
Dacor
DYF48BIWS00
Refrigerator - REFRIGERATOR
Jenn-Air
JS42CXDBDB00
Refrigerator - Side-by-side
Jenn-Air
JS42PPDUDB00
Refrigerator - Side-by-side, Built-in
Jenn-Air
JS42PPDUDB01
Refrigerator - BUILT-IN REFRIGERATOR
Jenn-Air
JS42PPDUDB02
Refrigerator - BUILT-IN REFRIGERATOR
Jenn-Air
JS42PPDUDB14
Refrigerator - 42" BUILT IN REFRIGERATOR
Jenn-Air
JS42PPDUDB15
Refrigerator - 42" BUILT IN REFRIGERATOR
Jenn-Air
JS42PPDUDB16
Refrigerator - 42" BUILT IN REFRIGERATOR
Jenn-Air
JS42PPDUDB20
Refrigerator - REFRIGERATOR
Jenn-Air
JS42PPDUDE00
Refrigerator - BUILT-IN REFRIGERATOR
Jenn-Air
JS42PPDUDE01
Refrigerator - REFRIGERATOR
Jenn-Air
JS42SEDUDB00
Refrigerator - Side-by-side, Built-in
Jenn-Air
JS42SEDUDB01
Refrigerator - SIDE BY SIDE REFRIGERATOR
Jenn-Air
JS42SEDUDW00
Refrigerator - SIDE-BY-SIDE REFRIGERATOR
Jenn-Air
JS42SEDUDW01
Refrigerator - SIDE-BY-SIDE REFRIGERATOR
Jenn-Air
JS42SEDUDW12
Refrigerator - 42" BUILT IN REFRIGERATOR
Jenn-Air
JS42SEDUDW13
Refrigerator - 42" BUILT IN REFRIGERATOR
Jenn-Air
JS42SEDUDW14
Refrigerator - 42" BUILT IN REFRIGERATOR
Jenn-Air
JS42SEDUDW15
Refrigerator - 42" BUILT IN REFRIGERATOR
Jenn-Air
JS42SEDUDW20
Refrigerator - REFRIGERATOR
Jenn-Air
JS42SSDUDE00
Refrigerator - BUILT-IN REFRIGERATOR
Jenn-Air
JS42SSDUDE01
Refrigerator - REFRIGERATOR
Jenn-Air
JS48CXDBDB00
Refrigerator - Side-by-side, Built-in
Jenn-Air
JS48CXDBDB01
Refrigerator - SIDE-BY-SIDE REFRIGERATOR
Jenn-Air
JS48CXDBDB13
Refrigerator - 48" BUILT IN REFRIGERATOR
Jenn-Air
JS48CXDUDB00
Refrigerator - REFRIGERATOR
Jenn-Air
JS48PPDUDB00
Refrigerator - Side-by-side, Built-in
Jenn-Air
JS48PPDUDB01
Refrigerator - BUILT-IN REFRIGERATOR
Jenn-Air
JS48PPDUDB02
Refrigerator - SIDE-BY-SIDE REFRIGERATOR
Customer Service Representative

Get in touch, we're here to help!

Monday to Saturday
8am - 9pm EST

Contact Customer Service