Part Location Diagram of WP67004028 Whirlpool Ice Maker Shut-Off Arm
See part 4 in the diagram
Replacing your Amana Refrigerator Ice Maker Shut-Off Arm
( Grid squares measure 1x1 inch )
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Ice Maker Shut-Off Arm

 Fits your JFC2089HES!
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2 Reviews
$71.10
  In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

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PartSelect Number PS11743571
Manufacturer Part Number WP67004028
Manufactured by Whirlpool
Product Description

Ice Maker Shut-Off Arm Specifications

This part signals the icemaker to stop making ice once the bin has reached a desired amount.
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Part Videos

Replacing your Amana Refrigerator Ice Maker Shut-Off Arm

Replacing your Amana Refrigerator Ice Maker Shut-Off Arm
Troubleshooting
This part fixes the following symptoms:
Ice maker not making ice | Ice maker dispenses too much ice
This part works with the following products:
Refrigerator, Ice Maker.
This part works with the following products:
Amana, Kenmore, Maytag, Whirlpool.
Part# WP67004028 replaces these:
10884401, 12868001, 14214703, 4344400, 67001257, 67004028, 8170939, 8171289, D7813101, W10187808
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2 Reviews
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Customer Repair Stories
 Average Repair Rating: 4.7 / 5.0, 5 reviews. What's this?
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Ice Maker Making Large Block of Ice, Level Broken, Pantry Cover broken
Pantry Cover:

I just slided out the tray, and unscrewed the left pantry panel that was broken, and replaced it with the new one, then put in the new cover after sliding the trays back in.

Ice Maker:

I unplugged the power connector in the back, unscrewed the ice maker with a flat screw driver (3 screws), slide it out, and then unplugged the wiring from the old ice maker and put it into the new one, mounted the new ice maker back in, make sure the lever is working, and then closed the freezer to let it cool down so that water can start flowing to it when it becomes cold enough (took about a good hour or so before water started filling the ice maker). Once the freezer was cold enough, water started filling the ice maker, and it begin making ice again.
Other Parts Used:
Replacement Ice Maker Refrigerator Pantry Drawer Door Cover Pantry End Cap - Left Side
  • Thanh from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
26 of 35 people found this instruction helpful.
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shut off arm was broke and so was bracket
i just took the prts apart and replaced with new part really easy and saved $185.00 easy as pie
Other Parts Used:
Water Fill Cup and Bearing
  • brandon from Cedar Rapids, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 31 people found this instruction helpful.
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Lost the arm
I have never used the ice maker because I have a well and didn't want to usewell water to make ice. I usually make ice with bottled water.
I decided to try making ice with gravity fed water from a converted water fountain placed on a higher level than the refrigerator, locater in my garage next to the kitchen.
When I looked at the rear of the frig. I saw a copper pipe (on the bottom of the frig.) that lead to a valve, with a plastic tube that went to the freezer. I didn't think that the gravity fed water could go down to the bottom and return to the freezer at the top, so I cut the plastic tube, and fed the water directly to the ice maker.
I only put a small amount of water in my water source because I wasn't shure what would happen. The water filled the tray and the rest of the water went to the container that catches the ice.
I did get one tray of ice. I later found that the valve that the copper pipe went to, has a 7 minute timer that only allows a small amount of water to pass.
My next effort will be to connect to the copper pipe and see if it will allow the gravity fed water to rise to the ice maker. Wish me luck
Other Parts Used:
  • Gerald T. from Tampa, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 11 people found this instruction helpful.
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Replacing broken or lost parts
The repair was incredibly easy. More importantly the service and speed of delivery was way beyond expectations. What a great company!
Other Parts Used:
Pantry End Cap - Right Side Pantry End Cap - Left Side
  • Brian from San Francisco, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 8 people found this instruction helpful.
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New Ice maker was install but technician failed to transfer arm off old ice maker and put on new one..
Work was done by service tech. I ordered the arm for my mom to save time when tech came back to do the job correctly.
Other Parts Used:
  • Royal from RICHMOND, VA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
2 of 4 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

5 questions answered by our experts.
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Michael
December 17, 2019
The icemaker shut off arm came off how do i replace it i can see where it goes in one side but not the other?
For model number JBR2988HES
PartSelect logo
Hello Michael and thanks for writing. For your convenience, we have attached the link to our repair video. We hope this helps. Good luck with your repair https://www.youtube.com/watch?v=nTG9R4arsQE&feature=emb_title

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Mark
February 14, 2019
The metal arm seems like it is stuck in the up position. It won't go down to put water in the Tray? I am getting water in the water dispenser. Please help!
For model number 596.73503201
PartSelect logo
Hello Mark, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PS11743571. Good luck with your repair1

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Katie
September 11, 2019
The ice maker arm has fallen off many times and I simply replace it and it works fine and has for a long time, but this time it came off and when I replaced it, the arm will be in the down (on) position, 4-5 cubes will drop then the arm goes to the off position and stays there. There is water to the unit. I watched the video on replacing the arm, but when I do mine, I remove the drawers and using a mirror I am able to position the arm in the correct spot. I hope you can help. Thanks Katie
For model number AFF2534FEB2
PartSelect logo
Hi Katie, Thank you for your question. If the arm is constantly falling off the issue could be where it attaches to the water fill cup, part number PS2366268. It may be damaged and may need replacing. If the fill cup end is fine then you should adjust the arm by spreading it to make it fit tighter in the fill cup. If the end going into the head is the side that the arm is falling out of, try spreading it to see if you can get it to stay in place. If it does not stay in place, there could be internal damage inside the head and the motor housing, part number PS11739202, may need to be replaced. I hope this helps. Thank you and have a great day!

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Gene
January 20, 2022
The ice maker arm does not stay in the upright position. Hence ice is constantly being made Does it sound like the arm needs replacing? Thanks.
For model number KBLA20ERSS01
PartSelect logo
Hello Gene, Thank you for your inquiry. It could be the arm, but you also want to check the motor housing and the motor control on the ice maker. Good luck with your repair.

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Related Parts:
Allen
August 17, 2023
Ice maker quitt
For model number Mff2558ven7
PartSelect logo
Hi Allen, thank you for reaching out. Make sure your refrigerator thermostat is set to 0ºF for maximum ice production. Your ice maker will not make any ice if the temperature exceeds 5ºF. Make sure the ice maker shut-off arm is pushed down. If the arm is up, your ice maker will not make any new ice. Check for blockages like ice build-up or jammed ice cubes. If you find any, remove them with a plastic knife, or let your refrigerator defrost. The water line might be blocked or damaged. Check the water line. Ensure that your water valve is fully opened and that it has no blockages. If all the checks are fine, we recommend replacing the cycling thermostat, part number PS11743313. We hope this information is useful!

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Related Parts:
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743571
Manufacturer Part Number: WP67004028
Brand
Model Number
Description
Amana
18914A
Refrigerator - AMANA REFRIGERATOR
Amana
20804A
Refrigerator - AMANA REFRIGERATOR
Amana
20914A
Refrigerator - AMANA REFRIGERATOR
Amana
22504A
Refrigerator - AMANA REFRIGERATOR
Amana
59661102100
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Amana
59661102101
Refrigerator
Amana
59661103100
Refrigerator
Amana
59661103101
Refrigerator
Amana
59661104100
Refrigerator
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59661104101
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Amana
59661109100
Refrigerator
Amana
59661109101
Refrigerator
Amana
59661142100
Refrigerator
Amana
59661142101
Refrigerator
Amana
59661144100
Refrigerator
Amana
59661144101
Refrigerator
Amana
59661152100
Refrigerator
Amana
59661152101
Refrigerator
Amana
59661154100
Refrigerator
Amana
59661154101
Refrigerator
Amana
59661162100
Refrigerator
Amana
59661162101
Refrigerator
Amana
59661164100
Refrigerator
Amana
59661164101
Refrigerator
Amana
59661272100
Refrigerator
Amana
59661272101
Refrigerator
Amana
59661273100
Refrigerator
Amana
59661273101
Refrigerator
Amana
59661274100
Refrigerator
Amana
59661274101
Refrigerator
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