Part Location Diagram of W11202789 Whirlpool Refrigerator Auger Motor
See part 29 in the diagram
( Grid squares measure 1x1 inch )
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Refrigerator Auger Motor

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$299.10
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PartSelect Number PS12349163
Manufacturer Part Number W11202789
Manufactured by Whirlpool
Product Description

Refrigerator Auger Motor Specifications

This auger motor is for refrigerators. The auger motor turns the auger that pushes the ice cubes through the dispenser chute. Safely store any food that could deteriorate while the power is off. Unplug the refrigerator before installing this part. Wear work gloves to protect your hands.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, KitchenAid, Kenmore, Maytag.
Part# W11202789 replaces these:
AP6327333, 2323603, W10225313, W11117906, WPW10225313
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Questions and Answers

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Beth
February 6, 2019
My auger motor does not seem to be working. Ice bin has ice and i made sure there were no blockages in the chute. It appears this part number is for the ice dispenser motor. Would we be able to replace this part ourselves if we order? Do you have any helpful hints i could try to make sure it is the auger motor that is not working. Thanks.Thanks
For model number 106.5113
PartSelect logo
Hello Beth, thank you for your question. You should be able to complete the repair yourself. Here is some information we found online. You'll need a screwdriver with one of those small square heads and a small socket wrench. Remove ice bin. Unscrew 2 screws on casing surrounding the ice box in order to lift it up and out. Remove 4 screws from plastic piece beneath the ice box that the coupling is mounted to and is part of the ice chute. No need to remove coupling as you can lift this piece out (carefully) with it in tact. If you haven't already, unplug the fridge or turn off the breaker. [I didn't do this sooner because I wasn't sure how long the process would take and didn't want anything to spoil while I kept the fridge door open] The spring & rod with rubber washer can be removed and set aside. Unscrew 4 screws surrounding motor. Gently pull up motor (as it's attached to wires from below) and detach wires (it's like a thumb drive attaches to a computer). Then, simply re-attach the new motor and re-assemble in reverse order. I hope this helps!

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Gary
September 8, 2021
Ice not dispensing through the door. Makes ice but won't go thru hole. The metal bar that rotates to make it happen moves freely but the motor to turn it is not working. Do i need a new motor to fix this problem.Thansk,gary
For model number WRS950S1AE00
PartSelect logo
Hi Gary, Thank you for your question. If the motor is not working, it will need to be replaced. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

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Steve
July 21, 2023
Is there a video for the replacement of the auger motor in the door?
For model number Wrs588FIHW04
PartSelect logo
Hello Steve, thank you for your question. We are providing you with the instructions that will help you in replacing the auger motor. You will need a screwdriver with one of those small square heads and a small socket wrench. Remove ice bin. Unscrew 2 screws on casing surrounding the ice box in order to lift it up and out. Remove 4 screws from plastic piece beneath the icebox that the coupling is mounted to and is part of the ice chute. No need to remove coupling as you can lift this piece out (carefully) with it intact. The spring and rod with rubber washer can be removed and set aside. Unscrew 4 screws surrounding the motor. Gently pull up motor (as it's attached to wires from below) and detach wires. Then, simply re-attach the new motor and re-assemble in reverse order. We hope this helps!

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Johnny
July 21, 2021
Hello I replaced the auger motor because it would not drop ice or turn on. When i put the cup in the flapper opens. I just dont know what could be not giveing the voltage to turn it on.
For model number WRS571CIHZ00
PartSelect logo
Hi Johnny, Thank you for your question. If your ice maker is not dispensing ice, there are some parts that you will need to check to see which one is causing the issue. You will need to check the seal, the coupling, the water filter, the ice maker and the chute. We hope this helps! Good luck with the repair!

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Jonathan
June 9, 2023
Hi. I go to click the ice maker button but the ice does not comes out. It's making a noise like the motor has seized. Nothing is frozen when I go to take the ice maker out and the silver motor gear moves but when I put the ice maker back in and close the door to dispense ice out, the motor doesn't move and sounds like it's stuck or seized. What part do I need to purchase to fix this issue? The auger motor maybe? Thanks, Jonathan
For model number 106.51133210 Kenmore
PartSelect logo
Hello Jonathan, thank you for reaching out. According to our research, the issue seems to be with the auger motor. To fix the issue, we would recommend replacing the ice maker module kit, part number PS733947. It contains the auger motor and controls the water fill and harvest functions of the ice maker. We hope this sorts out your problem!

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Melissa
September 16, 2021
Our icemaker was clumping, then it would make one round of ice and that was it, now it make no ice. If i put ice in the maker the flap will come open but the ice will not be pushed out. I have an appointment scheduled for the 30th, but would like to fix it ourselves if we know what part(s) to replace.
For model number 10651133213
PartSelect logo
Hi Melissa, Thank you for your question. If ice is clumping in the bin, then warm air is getting inside either from the door being open too long or from the door gasket not sealing correctly. Check the door gasket to see if there are any gaps. If there are, you will need to replace the door gasket. This warm air slightly melts the ice cubes and when the door is shut and the refrigerator starts to cool down, the ice cubes will freeze together and form one block of ice. When this happens the auger cannot push the ice out of the bin. To resolve this issue, you will need to either remove the bin from the refrigerator and dump the ice out or defrost the refrigerator. We hope this helps! If you have any questions, please let us know.

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Gina
July 2, 2021
My ice maker works, but will not dispense ice. The round steel part with three lugs, a lug is broken off. Is it possible to get this replacement part? Thank you for any help you may provide.
For model number 10651762510
PartSelect logo
Hello Gina, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11739763. We hope this helps!

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Related Parts:
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12349163
Manufacturer Part Number: W11202789
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