This roller guide sits underneath the glass turntable tray.
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Troubleshooting
This part fixes the following symptoms:
Tray won’t turn
This part works with the following products:
Microwave.
This part works with the following products:
General Electric, Hotpoint.
Part# WB06X10304 replaces these:
AP3668747, 910452, WB06X10304, WB6X10304
Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 3 reviews.
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broken little wheel
it was easy, one in one out.
Other Parts Used:
KAREN from GATES MILLS, OH
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
7 of 10 peoplefound this instruction helpful.
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Microwave missing a roller guide
When we bought our house, the microwave was missing a 'roller guide'. I didn't know that part even had a name, but your website made it easy for me to figure out. When it arrived, like the next day - I just unpacked it and placed it inside the microwave. Done! Thanks for the help!
Other Parts Used:
LAURA from GALVESTON, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
5 of 10 peoplefound this instruction helpful.
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Roller stems wore out; rollers fell off
Open door. Remove tray. Remove old roller assembly. Insert new roller assembly. Replace tray. Close door. It took more time and effort to unpack it than it did to replace it.
Other Parts Used:
Jim from E PATCHOGUE, NY
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
2 of 2 peoplefound this instruction helpful.
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Questions and Answers
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5 questions answered by our experts.
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Clint
December 3, 2018
Does this part match my model?
For model number ZSC1202NSS01
Hello Clint, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS1019190. Thank you for your inquiry, good luck with this repair!
2 people found this helpful.
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MELISSA
April 30, 2019
Looking for inner ring the plate sits on to turn.
For model number JNM1541SN1SS
Hello Melissa, thank you for inquiring. For your model the replacement Turntable Roller Guide is part PS227854.
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Susan
January 24, 2022
Looking to replace the Turntable Guide with Rollers for my GE Microwave Model# PEM31DM3BB. What is the correct part to purchase please?
For model number PEM31DM3BB
Hi Susan,
Thank you for your question. The part number listed under your model number for the turntable guide is PS228014. If you would like to place an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Bill
February 7, 2022
Turntable plate roller for this model
For model number JEM31SF01
Hello Bill, Thank you for your inquiry. We have researched the model you have provided and confirm that this is the guide with rollers for your model. If you are looking for the glass tray the part number is PS651544 and the coupler that turns the tray is part# PS227774. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS228014
Manufacturer Part Number: WB06X10304
