Troubleshooting
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool.
Part# W11239961 replaces these:
AP6333410, W10900538
Customer Reviews
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William E G - February 3, 2023
Verified Purchase
Very easy and impressive that it arrive so quickly
It fit perfectly
Janice H - March 26, 2020
Verified Purchase
fit perfectly
The part was not damaged in shipping and was the exact part that I needed.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 2 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
We purchased the refrigerator new - but we wanted an extra door shelf bin for more dooor storage.
We ordered the bin and it arrived on time. HOWEVER - the plastic bin was broken in two areas. There was NO protective padding on the bin - just a simple plastic bag and then shoved into a box.
We called customer service and the agent sent out a new one and we requested that this one be given better protective padding. She also refunded the first one as well as shipping costs. HOWEVER, when the 2nd bin arrived there was no padding but at least it was not broken!
Perhaps the shipping department needs to learn about Bubble Wrap - there really is no excuse for these plastic bins not to be protected..
We called customer service and the agent sent out a new one and we requested that this one be given better protective padding. She also refunded the first one as well as shipping costs. HOWEVER, when the 2nd bin arrived there was no padding but at least it was not broken!
Perhaps the shipping department needs to learn about Bubble Wrap - there really is no excuse for these plastic bins not to be protected..
Other Parts Used:
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Carolynn from CASTLE ROCK, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 6 people
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Replace cracked refrigerator shelf
Just took a minute to put new shelf in place.... easy peasy!
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Elizabeth from LANCASTER, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Questions and Answers
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Wayne
August 13, 2019
Hello, i need to order an additional clear acrylic door shelf to hold bottles for my model number wrs315snhm01. I only see listed the refrigerator door top dairy acrylic container, and the lowest white plastic bottomless shelf. Thank you.
For model number WRS315SNHM01
Hello Wayne, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12578777. Hope this helps!
11 people found this helpful.
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Kurt
November 15, 2019
I need two clear plastic refrigerator door shelf about 16.6 by 7 inches. Since there are no pictures online, i want to be sure to order the correct part. Thnx
For model number WRS315SNHMO1
Hi Kurt, you would need part PS11740306 for model WRS315SNHMO1. Thank you for your question and good luck with your repair!
5 people found this helpful.
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Jencie
November 26, 2021
Is the part #ps12578777 the correct door bin for this model refrigerator? I need 2...
For model number WRS325SDHZ00
Hello Jencie, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12578777. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
3 people found this helpful.
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Marilyn
November 21, 2019
I want an extra door bin, I do not want a 7 inch wide bin. I need the narrower 5 inch bin. Number and price please.
For model number WRS321SDHZ00
Hi Marilyn,
Thank you for your question. There is a narrower door shelf listed for the refrigerator door. The part number listed under your model number for the door shelf that would be 5 inches wide is PS11740306. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Diane
July 20, 2021
I wanted to get an extra door basket for my refrigerator. Do you have a part number for the model number that I just purchased? Thanks
For model number WRS325SDHB08
Hello, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12578777. We hope this helps!
1 person found this helpful.
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Mark
September 13, 2021
Hi. Have a crack in a plastic door bin. Not sure if part ps12578777 is the correct part. Please advise...
thanks
For model number WRS315SDHM01
Hello Mark, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12578777. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
1 person found this helpful.
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Shamaila
July 2, 2019
Can you tell me the measurements of this bin ?
For model number wrs325sdhz00
Hello Shamaila, thank you for writing. This replacement Cantilever Bin for your model is approximately 17" wide x 7" deep x 4" high.
1 person found this helpful.
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Susan
September 23, 2021
I only need number 3 from the diagram of door shelfs. It is the bottom plastic one second from bottom. It is clear able the largest of the clear shelves, what is the part number and how do I order a new one? Thank you
For model number WRS325SDHZ05
Hello Susan, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12578777. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Dee
December 16, 2021
I need the part # for the deep door bin, that can hold gallon size jugs. Just called customer service. That item did not come up. Only the smaller bin.
For model number WRS325SDHZ01
Hello Dee, Thank you for the question. This model only lists two types of Door Bins. The Top Bins, Part #: PS12578777 and the Bottom Shelf Trim at the very bottom of the Door, Part #: PS11740306. This model does not list a Gallon Bin or another size Bin. For more specialized assistance or to speak with someone about this, we would suggest calling the manufacturer of the appliance directly. We hope this helps!
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Lana
April 20, 2022
Looking for the bins that go on refrigerator door mine are white this one looks clear?
For model number Wrs325sdhz01
Hello Lana, thank you for your question. The door has Upper Bins part PS12578777 and a Lower Bin part PS11740306. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12578777
Manufacturer Part Number: W11239961
Manufacturer Part Number: W11239961
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