Part Location Diagram of WH23X10043 GE Drain Pump
See part 655 in the diagram
( Grid squares measure 1x1 inch )
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Drain Pump

★★★★★
★★★★★
5 Reviews
$158.17
  Special Order
PartSelect Number PS3654194
Manufacturer Part Number WH23X10043
Manufactured by GE
Troubleshooting
This part fixes the following symptoms:
Will not drain | Leaking
This part works with the following products:
Washer.
This part works with the following products:
General Electric, Hotpoint.
Part# WH23X10043 replaces these:
AP5632594
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Customer Reviews
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5 Reviews
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Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 7 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
would not empty the water
read about the problem ordered the part and then installed
Other Parts Used:
  • James from WILLOW STREET, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
18 of 22 people found this instruction helpful.
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Water not completely draining, some left under the drum and in the output hose. Mildew odor.
Easy to replace, take off the front cover take off hoses unscrew and attach the new pump. Problem wasn't the pump. Now that I have a new pump, not sure what to do next.
Other Parts Used:
  • LAUREN from CHARLOTTE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
7 of 10 people found this instruction helpful.
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Would go through the whole cycle 50% of the time. The pump run but would only pump water out half the times. Sometimes cold water wouldn't work.
I was about to buy a new washer but thought I'd give this a go. I'm about average with mechanical things and good with electrical. The washer would work great for 10 loads then suddenly we'd come in and it wouldn't have drained. We would turn it to "spin and drain" and that would take care of it. Then it started happening more. And, since we moved, the water was always hotter than we were setting it for. I think the cold water shut entry valve was failing.

Unplug the washer. Pull off the front panel there are two clips 1" below the top, where the panel and the top meet. Slide a 1" putty knife about 5" from the right edge and push to disengage the retainer. Ditto left side. The pump is exposed on the bottom right. Super easy to remove but make sure you have 4" glass cooking pan or another way to get the water that remains in the line that goes to the washer tub. The hardest part is those stupid retaining clips. The back one is too far to get two hands back there, so holding the wrench, the pump, and the hose is almost impossible without another set of hands, which I didn't have. Took me 15 minutes for one clip. I suggest you first unplug the electrical and unbolt the pump before you do it so you can get more reach with the hoses. Ditto on the reverse.

I replaced the temperature sensor at the same time as the inlet valves. Unscrew three bolts to the back of the washer top where the controls are. Move the washer forward 3" so its not even with the dryer if the dryer is on the right side of the washer. The top assembly pops out and then to the right 3/4" to remove it. Take a picture of the electrical connections before you do anything. Unplug all the quick disconnect electrical connections so you don't mess up and smack the circuit boards, or pull too hard on a wire. Set it aside. The valve replacement is straight forward, just a few nuts holding it down, adjustable pliers to unscrew the hoses, and a hose clamp. Remove the valve. Then remove the temperature sensor. It's held in place on top of the water inlet, the Y-shaped part inside the washing machine that lets the water drop down. You need to unscrew that Y-shaped piece with its 2 sheet metal screws. Easy job. Pull it out and guide the electrical wires down the hole. Replace the sensor and reinstall the opposite way. But, you will see some tape on the wires which I think is to make sure the jiggling and vibrations don't rub through the insulation where it hits the metal (in the area where the valves are). Get some strapping tape or something to protect it. Carefully pull the wires back up the channel and tape around the areas that contact the metal when the wire turns 90 degrees to be plugged in. Install the valves. Plug everything back in. In my washer the electrical connections are all keyed so you shouldn't be able to plug it into the wrong spot. However, the red wire on the temperature sensor that goes to the far left can be plugged into a different slot if you aren't careful. Check the photo. Also, use zip ties to keep the wires from bouncing around.

I ran a few loads before putting the front back on. I don't recommend that if you have kids or stupid adults or cats or .... so cordon off the area if you aren't alone. That way you can see if you have any leaks from the pump and you don't have to take things apart again.

All works fine now! The biggest cost of the job is your labor, so if you are replacing the valves, buy and replace the temperature sensor because it tells the valves when to open and close. It might be the faulty part and not the valve. Good luck.
Other Parts Used:
Valve Triple Water Washer Water Temperature Sensor
  • Michael from ORMOND BEACH, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
6 of 8 people found this instruction helpful.
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Drain pump not working. Washer would not drain or advance to spin cycle.
Repair video is spot on but does not emphasize securing the drain pump to the washer before reattaching hoses. This holds the pump in place allowing you to compress the hose clamp while pushing on the hoses.
Other Parts Used:
  • Daniel from LANEXA, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set
2 of 2 people found this instruction helpful.
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Washer wouldn’t drain so I checked the water pump. Found out it stopped working so I ordered a new one.
Very easy to put a new water pump. You have to disconnect two hoses from the pump, unplug the power connection from the pump, and unscrew the two screws from the base of the pump.
Other Parts Used:
  • Toivyan from UNION SPRINGS, AL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
2 of 2 people found this instruction helpful.
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Pump died
Followed the video with one exception. The hose clamps were the spring-loaded type and putting the back hose clamp on was a problem, so I substituted a nut driven hose clamp. Other than that, no problems.
Other Parts Used:
  • Richard from LEXINGTON, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
1 person found this instruction helpful.
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Replacing drain pump
The job was rather simple. After removing front panel with the aid of a putty knife to push back the spring clamps under the top panel, the pump is in plain view. Remove the two mounting screws and push back the spring clamps that secure the connection hoses. Squeezing the spring clamps that hold the hoses onto the pump can be a bit troublesome so I removed the spring clamps completely and replaced them with radiator hose clamps which made the job a whole lot easier. Replaced the front panel and the job was finished.
Other Parts Used:
  • Ronald from STANFIELD, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set
1 person found this instruction helpful.
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Questions and Answers

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5 questions answered by our experts.
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Jeri
February 12, 2019
The washer will drain but leaves a couple of inches of water in bottom of the machine Could the hose be clogged or is it the motor Which should i check first?
For model number GTWN4250D1WS
PartSelect logo
Hi Jeri, Thank you for your question. If the washer is not draining, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the drain pump, the drain hose, the belt, the tub dampening strap, the lid switch, the drain hose clip and the pump to tub inlet drain hose. I hope this helps. Thank you and have a great day!

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Andrew
July 9, 2019
Pump makes strange noise and doesn’t drain, removes front panel and tapped pump and it started draining, paused cycle and resumed and once again wouldn’t drain. Removed pump and visually inspected, very little debris in pump, nothing in the way of impeller. Pump shakes and seems as if impeller isn’t turning but simply shaking? Assuming pump has gone bad but would like to be sure before ordering replacement.
For model number WH23X10043
PartSelect logo
Hello Andrews, thank you for your question. Yes, it sounds like the drain pump is faulty and would need to be replaced. A good sign that its failing is that you tapped it and it started to work. We would recommend replacing the pump and if that doesn't fix the issue, please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

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Gordon
January 18, 2022
my clothes are really wet with soap suds still in the drum the washer seams to be going through the cycle alright ,and there's soap suds and water on the floor could this be the pump, i took the front panel off to watch it drain it drains rather fast but when the spin cycle is done my cloth's are really wet.also i checked all hoses they are clear.
For model number gtwp1800doww
PartSelect logo
Hello Gordon, Thank you for your inquiry. You can test the drain pump with a multimeter to see if it is faulty. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. Good luck with your repair.

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Kristen
January 14, 2020
I just bought the drain pump as my old one was broken. When i replaced it 2 metal highly corroded pieces came out , one from in the drain pump and the other out of the drain hose. Do you know what this might be from? Thank you
For model number GLWN2800D1WS
PartSelect logo
Hello Kristen and thank you for writing. It could be pieces of the old drain pump or clamps from the drain hose. You should doublecheck all hoses to make sure there is not any other debris in them as not to damage your new pump. We hope this helps. Please contact us anytime if you require further assistance.

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William
May 28, 2019
When i turn on wash cycle the water goes out the drain hose. No water goes into the drum. I replaced the pressure switch and hose because it was overfilling. Now it goes straight out the drain hose.
For model number HSWP1000M4WW
PartSelect logo
Hello William, thank you for inquiring. The source of this occurrence could be the Drain Hose part PS890597, the Drain Hose Clip part PS270508, or the Pump to Tub Inlet Drain Hose part PS11721808. We hope this helps.

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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS3654194
Manufacturer Part Number: WH23X10043
Brand
Model Number
Description
General Electric
GBAN2800F0WW
Washer - WASHER
General Electric
GCAP1800D0WW
Washer
General Electric
GCAP1800D1WW
Washer
General Electric
GCWN2800D0WW
Washer
General Electric
GCWN2800D1WW
Washer
General Electric
GCWN2800D2WW
Washer - WASHER
General Electric
GCWN4950D0WS
Washer
General Electric
GCWN4950D1WS
Washer
General Electric
GCWN4950D2WS
Washer - WASHER
General Electric
GCWN5550D0WW
Washer
General Electric
GCWP1800D0WW
Washer
General Electric
GCWP1800D1WW
Washer
General Electric
GCWP1805D0CC
Washer
General Electric
GCWP1805D1CC
Washer
General Electric
GHWN4250D0WW
Washer
General Electric
GHWN4250D1WW
Washer
General Electric
GHWN4250D2WW
Washer - WASHER
General Electric
GHWN5250D0WS
Washer
General Electric
GHWN5250D1WS
Washer
General Electric
GLWN2800D0WS
Washer
General Electric
GLWN2800D1WS
Washer
General Electric
GLWN2800D2WS
Washer - WASHER
General Electric
GLWN5250D0WW
Washer
General Electric
GLWN5250D1WW
Washer
General Electric
GLWN5550D0WW
Washer
General Electric
GLWN5550D1WW
Washer
General Electric
GMAN2800D0WS
Washer
General Electric
GMAN2800D1WS
Washer
General Electric
GMAN2800D2WS
Washer - WASHER
General Electric
GMAN4250F0WS
Washer
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